Customer Support Agent

Handles inbound customer questions around the clock on email, live chat, and WhatsApp. Learns from your docs, FAQs, and past tickets, and passes anything outside its scope to a human with full context.

• Live chat, email, and WhatsApp channels
• Answers grounded in your own knowledge base (RAG)
• Clean handoff to Zendesk, Intercom, or Freshdesk
• Replies in multiple languages
• Auto-escalation based on intent and sentiment
• Weekly quality report with a live dashboard

Full details and case studies are landing here soon.